Goods will be shipped via Hong Kong Post. The tracking number will be provided once your order is sent.
Shipping via DHL, FedEx or UPS is available by request. However, there will be additional charges.
Shipping via Hong Kong Post is the advised option
Astral Acoustics warrants our products against material and workmanship only. Physical damage due to but not limited to accident, abuse, misuse, or other external causes is covered under our warranty.
If a valid claim is received within the warranty period, Astral Acoustics will repair or replace the product at no charge. The customer is responsible for shipping costs both ways.
If a defect in an Astral Acoustics product arises after the 1-year limited warranty, Astral Acoustics will repair the product at a cost. The amount charged will be determined by the materials and time required for repair.